Update, July 2025:

Our 2024 Golden Ticket Contest Winner Tiffany traveled to Austria and visited the Chocolate factory on June 10th 2025 and spent a wonderful day there. If you wish to see what she experienced, watch her posts on Instagram: https://www.instagram.com/ryuuseiu/

Step Into Chocolate Paradise: Tiffany’s Unforgettable Golden Ticket Adventure!

Imagine stepping onto a plane in Boston, butterflies in your stomach, as you and two best friends set off for a once-in-a-lifetime adventure, all thanks to your lucky Golden Ticket. That’s exactly how Tiffany’s dream trip began, jetting across the Atlantic to Vienna, Austria, the heart of chocolate-making magic!

After a whirlwind night in vibrant Vienna—savoring delicious food and exploring stunning sights—the excitement kept building. At sunrise, Tiffany and her friends boarded a scenic train to Styria, a region famous for its rolling green hills and fairy-tale castles. Their destination: the charming town of Feldbach, gateway to the ultimate chocolate experience.

The next morning, adventure was calling! The group explored the majestic Riegersburg Castle, perched high above the Styrian countryside, think medieval towers, panoramic views, and memories for a lifetime. But the real magic was just beginning…

Welcome to Wonderland: The Zotter Chocolate Factory

On June 10th, Tiffany’s Golden Ticket unlocked the gates of the world-renowned Zotter Chocolate Factory in Bergl. There, Julia Zotter herself personally greeted her and whisked them away for an exclusive behind-the-scenes journey, an experience completely off-limits to regular visitors!

They wandered through the wild Edible Zoo, met rare animals, and explored the chocolate theater. All senses were on high alert as the group sampled chocolate at every stage, from bean to bar, truly savoring the artistry, passion, and playfulness that make Zotter famous.

And then came the grand finale: a VIP tour inside the chocolate-making heart of the factory, watching true chocolatiers work their magic, plus exclusive tastings of chocolates not yet released to the public!

Why Just Read About It? Live It!

This was no ordinary trip. It was a chocolate adventure you simply can’t buy, a golden opportunity reserved for one lucky winner each year. Tiffany’s story could be your story. If you’ve ever dreamed of chocolate rivers, edible zoos, family-run chocolate artistry, and real Austro-European adventures, now is your chance.

Will you be our next Golden Ticket winner? Enter today, because the sweetest memories are just one ticket away!

Watch all posts from Tiffany on Instagram: https://www.instagram.com/ryuuseiu/

The entry phase ended on midnight, September 15th, 2024.

On September 27th, we had our live drawing. The winning ticket number is 20248!
Congratulations, Tiffany H. from Massachusetts!

Watch the replay of the live drawing

What to expect at the Zotter Chocolate Factory in Austria

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Chocolate & Aperitif special tour

Vegetarian available too!

Duration: approx. 3-4 hours

  • Aperitif: Sparkling wine and Muscaris white wine from our own vineyards, craft beer or homemade lemonade
  • Tapas from our Edible Zoo: air-dried ham variation, lardo »Online«, marinated mushrooms, cheese sausage, salami, homemade sausage, beetle beans and various seasonal vegetables, herby spread and homemade bread
  • Choco Tour featuring many tasting stations (self-guided / at your own pace)
  • Edible Zoo: organic adventure farm & food culture (self-guided / at your own pace)

We invite you to visit our Organic Deli or Wing Bar where you will be greeted with an aperitif and served our freshly baked homemade bread and tapas. Following this delightful welcome, you will have the opportunity to embark on a self-guided Choco Tour, immersing yourself in the captivating world of chocolate production. Along the way, you’ll encounter approximately 300 varieties of both traditional and unique chocolates, pralines, and bonbons at our creatively designed tasting stations, allowing you to indulge to your heart’s content.

In addition, we invite you to relax and enjoy the serene ambiance of our Edible Zoo, where you can witness the workings of an organic farm and experience firsthand how we care for our happy, beautiful animals. It’s a perfect opportunity to unwind, revel in nature, and gain insight into our sustainable farming practices.

Immerse yourself in the world of chocolate!

During the exciting tasting tour through the Chocolate Theatre you will witness live how chocolate is created. You can look inside our production through the glass architecture and at the same time check out at the tasting stations how the cocoa bean is transformed into chocolate. From the bean to the bar. Chocolate is an experience! On the chocolate tasting tour, you can try as much chocolate as you like!

Watch the film in the Zotter Experience World

In the Chocolate Theatre we take you on “A Cocoa Journey Around the World” to Peru, Nicaragua, Belize, Madagascar and India. The best-of of all our film journeys of the last few years, since May 2022 in a new, previously unreleased and entertaining version with English subtitles by the Austrian filmmaker Roland Wehap.

Choco Tour with audio guide and 30 tasting stations:

  • Cocoa Cinema: What does cocoa actually look like and where does it grow? Let us take you on a cinematic journey to the cocoa farmers in Latin America.
  • Bean-to-Bar Factory: You will not only see each step in the production of chocolate from roasting and grinding to refining and conching,but you are also presented with a sensory experience – you get to taste the product for yourself at each step.
  • Sugar and Milk Samples
  • Cocoa Roastery: Taste freshly roasted cocoa beans from many different countries of origin. Taste the difference!
  • Raw Cocoa Mass Fountain: Looks like chocolate but isn’t.
  • Cocoa Nibs:Roasted cocoa beans, broken up into small pieces.
  • Coffee Bean Cruncher: Try our freshly roasted and fairly traded organic coffee beans
  • Ground Cocoa Powder: Nowhere near the finished product and definitely not a chocolate, but already tastes pretty good even when it’s only ground-up powder.
  • Conching Times Gallery: Experience how different conching times alter the flavour of chocolate.
  • Vegan Chocolate Fountain: Here, vegan milk chocolate drips from Granny’s spoons.
  • Conching Time Machine: Our Labooko range presents dark chocolates with an increasing cocoa content from the best cocoagrowing regions in the world.
  • Choco Refill Station: Bubbling chocolate fountains
  • Smellery and Curiosity Cabinet: Guess the fragrance game and enjoy the ingredients show
  • Choco Uni Fair Sum: Our small-scale universe features small spaceships making their rounds.
  • Endorphin Roller Coaster: Organic bonbons are whizzing by, grab one quickly!
  • Salad of Leaves Buffet: My favourite salad is made of chocolate. Wafer-thin chocolate bars in various flavours
  • Pop Art Corn: Sweet popcorn coated with chocolate.
  • Nashido + Biofekt Robot: Simply order a bonbon or a small, filled Nashido bar via our touchscreen menu, and a chocolate robot will serve it in no-time.
  • Craft Akt Grinder: While the grindstones turn, you can taste liquid chocolate samples from the Craft Akt range – our precious experiments, only available in a limited quantity.
  • Hammer Choco: You can snack on our Hammer Choc with nuts and fruit right at the workbench and enjoy its cracking flavour!
  • Squaring the Circle: To access the sugar-alternative chocolates, simply press the buzzer and the cloche rises to reveal the sweet treasures for tasting
  • Classic Salon: The Zotter classic chocolates are served here.
  • Nutty Kiss Room – with crunchy nut chocolates & fine nougats:
  • Eight-Cylinder Nougat Pump: Here you can create bonbons in no time from nougat, pumped out in 8 different flavours.
  • Nougat Praliné Paternoster: Featuring absolutely unique nougat creations.
  • G.Nuss Paternoster: The chocolate with whole nuts
  • Praline Bar Paternoster: Soft, homemade praline with fine bits of nut, covered in chocolate
  • ChocoShot in a Syringe: As a sweet sedative, our dental clinic provides a chocolate shot, a syringe with a sublime bonbon filling.
  • Labooko Crunchery: High percentage single origin chocolates and flavour-explosive fruit chocolates.
  • Mitzi Blue “Radio Active“: These round chocolate discs are available „in the mix“ with a cool decor as a record player topping – a chance to snack while listening to music on headphones.
  • In*Fusion Turntables: The wonderful, fruit world of cacao. Chocolate enhanced with fruit couvertures.
  • Choco Lolly Stairway to Heaven: Chocolate lollies for kids
  • Drinking Chocolate & Xocitto Bar: Here we have our delicious drinking chocolates and Xocitto, the 100% cocoa smoothie, mixed just with water. A power drink you can enhance with sugar and milk or enjoy neat.
  • Light Bulbs Chocolate onLine: The smallest cable car in the world serves you delicious couverture in the shape of little light bulbs.
  • Choco Flakes in Swimming Caps: Crunchy choco flakes
  • Balleros Cauldron Bar: Crunchy miracles roll in copper cauldrons.
  • Running Chocolate:  The chocolate finale: hand-scooped chocolates with seductive and eccentric fillings, as well as our new “Cheery & Nuts” bars, a tender-melting praline and fruit duo.
  • Pickle Fishing: After this much chocolate, a cornichon straight off the fishing line is the perfect palate cleanser.

More than 500 chocolates are waiting for you at the chocolate shop!

You’ll find the complete range of Zotter products, including hand-scooped chocolates, pure single origin chocolates, drinking chocolates, couverture, handmade organic bonbons, gift sets, and much more. You even have the option to create your own personalized bonbon box and explore a variety of new flavors.

Food & Drink

Indulge in our street food concept at the Zotter Experience World:

At our Organic Deli, you can discover delectable treats sourced from the Edible Zoo. We gladly serve you wine from our wine bar, along with homemade desserts and exceptional espresso, all while enjoying the soothing backdrop of relaxing music. Rest assured, our coffee beans are organic and sourced through fair trade, roasted in-house.

For hot dogs, fries, beer, lemonade, and more, visit our Organic Hot Dog Stand “Airstreamer” or our newly introduced Courtyard Grill. The Courtyard Grill is your go-to spot for everything related to burgers and other grilled dishes, embracing the theme of “Grill & Chill”.

Would you like to enjoy a picnic in the Edible Zoo? You can grab sandwiches, cakes, and beverages to take away from our organic restaurant and deli. These delightful treats can be enjoyed at the various seating areas located within the Edible Zoo. Additionally, we have vending machines in the zoo area offering our homemade drinks.

New Art Park

We are excited to announce the recent opening of our new Art Park, featuring ponds and serving as one of our latest attractions. Here, you can admire a multitude of vibrant and creatively designed installations and sculptures by renowned artists like Paul Mühlbauer, Helmut Kohl, and Josef Lederer.

Enjoy art in the beautiful atmosphere and scenery of our Edible Zoo, relax and watch our animals. Lots of action and fun await at the adventure playground, the giant slide and the Farmer’s Golf course.

Attractions in the Edible Zoo:

  • Animals – sheeps, goats, Highland cattles, Old Styrian chicken and many more. New inhabitants: Wallabies, Alpacas and Ostriches! Our animals
  • Zoo Stories (digital audio guides) – 99 information signs with QR codes inform in 9 languages about animals, plants and other highlights within the edible zoo.
  • Moai & Art Park – A smoking Moai and many other sculptures and puns can be found in the Zoo, especially in the new Art Park with its ponds.
  • Sunny path – with various fruit and berry varieties from Austria.
  • Mother-in-Law’s Garden – Where toxic and medical plants sprout
  • Golden Photo Shooting Riegersburg – Take your panorama photo of the famous castle in the XXL-frame.
  • Photovoltaic mover – The Edible Zoo is completely energy self-sufficient. The park is supplied by a large photovoltaic installation with nine photovoltaic tracking panels. They follow the sun like sunflowers and produce more than 100,000 kilowatts per year.
  • Sun terrace – Enjoy the sun and the panoramic view
  • Interactive children’s kitchen – Kids can play and learn where our food comes from.
  • Herbal wall – our herbs grow on the frontage of the house – this is the architecture for the third millennium. 
  • zoo pharmacy
  • Slope slide from the Skywalker – where kids can have a good romp
  • Raised-bed gardens – with vegetable varieties of the past millennium – very ancient.
  • Trick fountains – you need to pedal to make funny water fountains.
  • Petting zoo – with ponys, sheeps, lambs, mini pigs, donkeys …
  • Toddler playground – with climbing structure and slide
  • Movement skill parkour – test your agility and sense of balance. A cheeky challenge for kids and adults.
  • Farmer’s golf – the slightly different type of golf, with rubber boots as projectiles
  • Adventure playground – slack lines in the forest, balancing for children and adults
  • Listening to music at the river – nature is the best concert hall. Listen to music with ducks and geese at the stream.
  • Hanging around in hammocks – relax in the forest.
  • Love path – For dreaming with an original Buddha statue.
  • The cemetery of ideas – The strangest cemetery of the world. Sepp Zotter has set gravestones for past chocolate varieties and ideas. It all ends here or starts again.

To obtain an entry without making a purchase, please send us a postcard with hand printing of your name, street address, city, state, and or postal code, telephone number, and complete e-mail address on a standard 4” x 6” postcard (with no outer envelope) and mail to: Zotter Chocolates US LLC, 12551 New Brittany Blvd, Fort Myers, FL 33907.

Are you excited to dig into the world of Zotter Chocolate?

Visit our shop here

 

 

*All our products containing dairy don’t carry the USDA Organic Seal, as there is an exemption in the organic equivalency agreement between the U.S. and the EU when it comes to the use of antibiotics. While in the US, an animal that has been treated with antibiotics cannot be used in production ever again, the EU allows a certain wait time until the animal can be used again for the production of dairy. This means that our products are 100% organic certified in the EU, but they are not in the US. All our vegan, dairy-free products are also 100% USDA organic certified. Each product page has more detailed information on the ingredients tab.