It’s happened to every chocolate lover out there: you open a bar of chocolate only to discover it’s a melted mess. At this point, not only is the texture of the chocolate compromised, but the entire experience is less enjoyable.

Does this mean it’s impossible to safely ship chocolate to your home during summertime? Not at all! Read on to learn about Zotter Chocolate’s no-melt guarantee.

Our No-Melt Guarantee

When you purchase chocolate from us, you can choose our no-melt guarantee at checkout. If you select this option, we carefully wrap the chocolate in double bubble thermal foil and add an ice pack to the package. When it arrives at your home, a signature will be required. This ensures the package won’t be left outside in the heat for any amount of time. Simply sign for the package, open it up, and enjoy the delicious chocolate you ordered!

If you chose the no-melt guarantee option, but your chocolate arrived with signs of melting, please contact us. Email us at info@zotterusa.com with a photo that shows the signs of melting, such as liquified chocolate or wrappers with cocoa butter soaked through them. We’ll respond to you to resolve the problem as soon as possible, whether that involves issuing a refund or replacing the chocolate.

Gift Chocolate to Someone or Enjoy It Yourself

Since we offer a no-melt guarantee, you can easily ship chocolate to someone as a surprise gift – no matter how hot it is outside! Of course, you can also get it shipped to your home so you can enjoy it yourself. Browse our online store today to choose from our wide selection of decadent chocolates. We have something for every chocolate lover out there!